New video page design!

Click "Read more" to learn more about the new video page design. You can also check it out while viewing a video on any YouTube video page.

New video page description: http://www.google.com/support/youtube/bin/answer.py?&answer=178474

Privacy contact form unavailable

We're currently working on our privacy contact webform and it is unavailable. If you need to file a privacy complaint, please do so from this contact form.

If you do use this legal contact form to file a privacy complaint, please include the following in the open text box labeled, "Please describe the issue, including what is allegedly illegal":
- What part of your privacy is being violated.
- The time stamp at which this occurs or location of comment or text.

The regular contact form will be back shortly.

Fixed delay in subscribers seeing uploaded videos

Our subscription system maintenance is over - subscriptions should be updating as normal.

Some uploads stuck processing

Some uploads are stuck processing. The YouTube team is aware of this issue and working on a fix. Uploads that are currently stuck processing will be re-processed once the bug has been fixed.

SYSTEM ALERT: AudioSwap not working correctly

AudioSwap is running slowly or not at all for some users. We're working to resolve this now and hope to have this feature working correctly soon.

Error with inbox message count

Some users may notice that their inbox isn't currently reflecting the accurate number of new / read messages. We are working on a solution and will update the Help Forum once this has been corrected.

SYSTEM ALERT: AudioSwap shortening some videos

Currently using AudioSwap to reset your video's audio may shorten it to 1 min 47 secs. If your video is longer than 1 min 47 secs, we recommend you not use the AudioSwap feature until we've resolved this issue. We are working on a solution and will update the Help Center and Forum shortly once this has been corrected.

SYSTEM ALERT: Insight Feature not functional today

YouTube's Insight is under maintenance and won't be functional most of today. We're working to improve this feature and it should be back up later on today.

SYSTEM ALERT: Embedded players working now

Many users have not been able to play YouTube videos embedded on other websites. People have been reporting seeing the following message when they try to view embedded videos: "This video is no longer available."

This issue has now been fixed and you should be able to watch embedded videos normally.

SYSTEM ALERT: Video Views in My Account are temporarily down

We've temporarily removed the sum of all your video's views while we sort out a technical issue with the code that generates it. In the meantime, the top-level Insight page allows you to track the sum of your videos' views on a day-by-day basis so you can identify big changes without checking every single one of your videos. Thank you for your patience and understanding.

SYSTEM ALERT: Quicklists not updating in your Account

You cannot currently add videos to your Quicklist from within your account page. To add videos to your Quicklist that are currently in one of your Playlists, follow the steps below:

1. Click the "Playlists" link on your channel page.


2. Click the "+" on a video you want to add from the list.


3. Once your list is created, you can see the QuickList bar besides any video you watch.

Go here for more Quicklist info.

SYSTEM ALERT: Playlist change

YouTube has changed the way you view YouTube Playlists. Playlists you own can still be accessed through the “Playlists” link in your Account. If you’re having trouble playing videos in your Account page, remember that anyone (including you) can access your playlist from your channel. To view someone’s Playlist, simply click the “Playlists” link at the top of their channel. To see a list of the videos in a Playlist, click the Playlist title. To play the entire Playlist, you can click the “Play All” link.

SYSTEM ALERT: You got Rick Rolled!

Users who click on video thumbnails on the YouTube homepage keep seeing the same video. If you're having this problem, do not adjust your computer -- you've just been Rick Rolled! Don't worry, thumbnails will be back to normal tomorrow. Happy April Fool's Day!

SYSTEM ALERT: YouTube Insight Flash Module not loading

YouTube Insight may not load for you if you are trying to view the module in Internet Explorer 6.x. We are aware of this and our engineers are working to resolve this issue. If you wish to use this feature, you may want to try using another browser. Thanks for your patience.

SYSTEM ALERT: Regular 4-5 hour site maintenance

We will be doing some site maintenance today beginning at 7:00PM PST that will last 4 to 5 hours. During this period, the site will be in read-only mode so you will continue to be able to watch videos but other features (i.e. commenting, signing up for new accounts, etc.) will be disabled. We appreciate your patience while we're working to improve the site for you!

SYSTEM ALERT: YouTube Multi-Video Uploader causing infinite loop

The YouTube Multi-Video Uploader is causing some people's computers to become caught in a loop between the upload and install pages. We are aware of this issue and will update this post when it's resolved. In the meantime, if you're experiencing this problem, you may want to try using the single video uploader.

Update (2/28/2008, 4:35 PM PDT):
We've been able to fix this issue. Uploading through both the single video uploader and the multi-video uploader now work properly.

SYSTEM ALERT: Upload page stuck on "Connecting" in FireFox

Users on Firefox that just upgraded to the newest version of Adobe Flash may be stuck "Connecting" when trying to upload and may not be able to successfully upload a video. In the meantime, you may want to use another browser, the multi-uploader, or you can click the "Click here if you are having problems" link on the upload page in order to upload your video. We're working to resolve this issue and will update you when it is fixed.

SYSTEM ALERT: Regular 4-5 hour site maintenance

We will be doing some site maintenance today beginning at 5:00PM PST that will last 4 to 5 hours. During this period, the site will be in read-only mode so you will continue to be able to watch videos but other features (i.e. commenting, signing up for new accounts, etc.) will be disabled. We appreciate your patience while we're working to improve the site for you!

SYSTEM ALERT: Video view counts not updating

There was an issue with video view counts not increasing that has now been resolved. The correct number of views should be displayed in the next 24 hours. Thanks for your patience.

SYSTEM ALERT: Personal profile information being erased when trying to update in IE

We are aware that any update to the 'Personal Profile' page using Internet Explorer erases all existing information on the channel page.

These updates include everything from uploading a new profile icon to making changes in the "About Me" section. Engineers are looking into this and it should be fixed very soon.

Meanwhile, please consider using a different browser to make changes to your 'Personal profile' page.