Monday, December 14, 2009

Privacy contact form unavailable

We're currently working on our privacy contact webform and it is unavailable. If you need to file a privacy complaint, please do so from this contact form.

If you do use this legal contact form to file a privacy complaint, please include the following in the open text box labeled, "Please describe the issue, including what is allegedly illegal":
- What part of your privacy is being violated.
- The time stamp at which this occurs or location of comment or text.

The regular contact form will be back shortly.

Thursday, December 3, 2009

Fixed delay in subscribers seeing uploaded videos

Our subscription system maintenance is over - subscriptions should be updating as normal.

Tuesday, September 29, 2009

Some uploads stuck processing

Some uploads are stuck processing. The YouTube team is aware of this issue and working on a fix. Uploads that are currently stuck processing will be re-processed once the bug has been fixed.

Tuesday, August 25, 2009

SYSTEM ALERT: AudioSwap not working correctly

AudioSwap is running slowly or not at all for some users. We're working to resolve this now and hope to have this feature working correctly soon.

Friday, July 31, 2009

Error with inbox message count

Some users may notice that their inbox isn't currently reflecting the accurate number of new / read messages. We are working on a solution and will update the Help Forum once this has been corrected.

Friday, July 10, 2009

SYSTEM ALERT: AudioSwap shortening some videos

Currently using AudioSwap to reset your video's audio may shorten it to 1 min 47 secs. If your video is longer than 1 min 47 secs, we recommend you not use the AudioSwap feature until we've resolved this issue. We are working on a solution and will update the Help Center and Forum shortly once this has been corrected.