tag:blogger.com,1999:blog-71408722667868228722024-02-20T14:29:40.573-08:00YouTube Announcements and AlertsUnknownnoreply@blogger.comBlogger37125tag:blogger.com,1999:blog-7140872266786822872.post-9899348542843452502010-03-31T17:35:00.000-07:002010-03-31T17:47:46.770-07:00New video page design!Click "Read more" to learn more about the new video page design. You can also check it out while viewing a video on any YouTube video page.<br /><br />New video page description: http://www.google.com/support/youtube/bin/answer.py?&answer=178474Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-30890647808827558852009-12-14T12:38:00.000-08:002009-12-14T13:11:39.465-08:00Privacy contact form unavailableWe're currently working on our privacy contact webform and it is unavailable. If you need to file a privacy complaint, please do so from <a href="http://www.google.com/support/youtube/bin/request.py?contact_type=otherlegal">this contact form</a>.<br /><br />If you do use this legal contact form to file a privacy complaint, please include the following in the open text box labeled, "Please describe the issue, including what is allegedly illegal":<br />- What part of your privacy is being violated.<br />- The time stamp at which this occurs or location of comment or text.<br /><br />The regular contact form will be back shortly.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-77013460586824751132009-12-03T10:57:00.000-08:002009-12-03T14:14:56.587-08:00Fixed delay in subscribers seeing uploaded videosOur subscription system maintenance is over - subscriptions should be updating as normal.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-12309293443486657252009-09-29T16:26:00.000-07:002009-09-29T16:35:08.788-07:00Some uploads stuck processing<span style="font-family: arial;">Some uploads are stuck processing. </span><span style="font-family: arial;font-family:arial;" >The YouTube team is aware of this issue and working on a fix. Uploads that are currently stuck processing will be re-processed once the bug has been fixed. </span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-61809442260142595592009-08-25T13:33:00.000-07:002009-08-25T13:36:04.942-07:00SYSTEM ALERT: AudioSwap not working correctlyAudioSwap is running slowly or not at all for some users. We're working to resolve this now and hope to have this feature working correctly soon.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-38134571847086498012009-07-31T16:19:00.000-07:002009-07-31T16:23:50.557-07:00Error with inbox message count<span style="font-family: arial;">Some users may notice that their inbox isn't currently reflecting the accurate number of new / read messages. We are working on a solution and will update the Help Forum once this has been corrected. </span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-9880560103410967882009-07-10T02:00:00.000-07:002009-07-10T02:01:35.557-07:00SYSTEM ALERT: AudioSwap shortening some videosCurrently using AudioSwap to reset your video's audio may shorten it to 1 min 47 secs. If your video is longer than 1 min 47 secs, we recommend you not use the AudioSwap feature until we've resolved this issue. We are working on a solution and will update the Help Center and Forum shortly once this has been corrected.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-75791114905954394542008-08-28T10:37:00.000-07:002008-08-28T10:45:09.864-07:00SYSTEM ALERT: Insight Feature not functional todayYouTube's Insight is under maintenance and won't be functional most of today. We're working to improve this feature and it should be back up later on today.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-58790800017989648092008-08-07T14:14:00.000-07:002008-08-07T14:36:28.304-07:00SYSTEM ALERT: Embedded players working nowMany users have not been able to play YouTube videos embedded on other websites. People have been reporting seeing the following message when they try to view embedded videos: "This video is no longer available."<br /><br />This issue has now been fixed and you should be able to watch embedded videos normally.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-858906144905572872008-07-25T15:07:00.000-07:002008-07-25T15:20:20.362-07:00SYSTEM ALERT: Video Views in My Account are temporarily downWe've temporarily removed the sum of all your video's views while we sort out a technical issue with the code that generates it. In the meantime, the <a href="http://www.youtube.com/my_videos_insight" target="_blank">top-level Insight page</a> allows you to track the sum of your videos' views on a day-by-day basis so you can identify big changes without checking every single one of your videos. Thank you for your patience and understanding.Alexhttp://www.blogger.com/profile/09816989075874606245noreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-73980916865693624742008-07-14T22:18:00.000-07:002008-07-14T22:20:34.304-07:00SYSTEM ALERT: Quicklists not updating in your Account<p>You cannot currently add videos to your Quicklist from within your account page. To add videos to your Quicklist that are currently in one of your Playlists, follow the steps below:</p><br /><br /><ol><br /><li>Click the "Playlists" link on your channel page.</li><br /><li>Click the "+" on a video you want to add from the list.</li><br /><li>Once your list is created, you can see the QuickList bar besides any video you watch. </li><br /></ol><br /><br /><p>Go <a href=http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=56102>here</a> for more Quicklist info.</p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-56643586760415578932008-07-14T21:50:00.000-07:002008-07-14T22:17:45.513-07:00SYSTEM ALERT: Playlist changeYouTube has changed the way you view YouTube Playlists. Playlists you own can still be accessed through the “<a href="http://www.youtube.com/my_playlists2">Playlists</a>” link in your Account. If you’re having trouble playing videos in your Account page, remember that anyone (including you) can access your playlist from your channel. To view someone’s Playlist, simply click the “Playlists” link at the top of their channel. To see a list of the videos in a Playlist, click the Playlist title. To play the entire Playlist, you can click the “Play All” link.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-51786207020452803352008-03-31T22:27:00.000-07:002008-03-31T22:31:56.800-07:00SYSTEM ALERT: You got Rick Rolled!Users who click on video thumbnails on the YouTube homepage keep seeing the same video. If you're having this problem, do not adjust your computer -- you've just been <a href="http://www.google.com/search?hl=en&q=Rick+Roll&btnG=Search">Rick Rolled</a>! Don't worry, thumbnails will be back to normal tomorrow. Happy April Fool's Day!Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-48077360007793707932008-03-28T10:45:00.000-07:002008-03-28T10:55:49.034-07:00SYSTEM ALERT: YouTube Insight Flash Module not loadingYouTube Insight may not load for you if you are trying to view the module in Internet Explorer 6.x. We are aware of this and our engineers are working to resolve this issue. If you wish to use this feature, you may want to try using another browser. Thanks for your patience.Alexhttp://www.blogger.com/profile/09816989075874606245noreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-64137459642413653512008-03-05T12:16:00.000-08:002008-03-05T12:18:11.896-08:00SYSTEM ALERT: Regular 4-5 hour site maintenance<span style="color: rgb(0, 0, 0);">We will be doing some <span>site </span><span>maintenance</span> today beginning at 7:00PM PST that will last 4 to 5 hours<span style="font-weight: bold;">. </span>During this period, the site will be in read-only mode so you will continue to be able to watch videos but other features (i.e. commenting, signing up for new accounts, etc.) will be disabled. We appreciate your patience while we're working to improve the site for you!</span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-22231865191525445042008-02-26T18:51:00.001-08:002008-02-28T16:36:16.968-08:00SYSTEM ALERT: YouTube Multi-Video Uploader causing infinite loopThe YouTube Multi-Video Uploader is causing some people's computers to become caught in a loop between the upload and install pages. We are aware of this issue and will update this post when it's resolved. In the meantime, if you're experiencing this problem, you may want to try using the <a href="http://youtube.com/my_videos_upload">single video uploader</a>.<br /><br /><span style="font-weight: bold;">Update (2/28/2008, 4:35 PM PDT):<br /></span>We've been able to fix this issue. Uploading through both the single video uploader and the multi-video uploader now work properly.<span style="font-weight: bold;"><br /></span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-63813898220273544532008-02-20T19:09:00.001-08:002008-02-20T19:10:18.310-08:00SYSTEM ALERT: Upload page stuck on "Connecting" in FireFox<strong></strong><span style="color: rgb(0, 0, 0);">Users on Firefox that just upgraded to the newest version of Adobe Flash may be stuck "Connecting" when trying to upload and may not be able to successfully upload a video. In the meantime, you may want to use another browser, the multi-uploader, or you can click the </span>"Click here if you are having problems"<span style="color: rgb(0, 0, 0);"> link on the upload page in order to upload your video. We're working to resolve this issue and will update you when it is fixed.</span>Alexhttp://www.blogger.com/profile/09816989075874606245noreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-37322730688421025092008-02-19T21:32:00.000-08:002008-02-20T17:21:45.726-08:00SYSTEM ALERT: Regular 4-5 hour site maintenance<span style="color: rgb(0, 0, 0);">We will be doing some <span>site </span><span>maintenance</span> today beginning at 5:00PM PST that will last 4 to 5 hours<span style="font-weight: bold;">. </span>During this period, the site will be in read-only mode so you will continue to be able to watch videos but other features (i.e. commenting, signing up for new accounts, etc.) will be disabled. We appreciate your patience while we're working to improve the site for you!<br /></span>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-76266092582069611672008-02-12T18:50:00.000-08:002008-02-12T18:51:45.605-08:00SYSTEM ALERT: Video view counts not updatingThere was an issue with video view counts not increasing that has now been resolved. The correct number of views should be displayed in the next 24 hours. Thanks for your patience.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-27955038260234840332007-12-16T21:20:00.001-08:002007-12-16T21:39:19.805-08:00SYSTEM ALERT: Personal profile information being erased when trying to update in IE<i>We are aware that any update to the '<a href="http://www.youtube.com/my_profile_personal" target="_blank">Personal Profile</a>' page using </i><i> Internet Explorer </i><i>erases all existing information on the channel page. </i> <p><i>These updates include everything from uploading a new profile icon to making changes in the "About Me" section. Engineers are looking into this and it should be fixed very soon.<br /></i></p><p><i>Meanwhile, please consider using a different browser to make changes to your 'Personal profile' page.</i></p>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-49743554925522169322007-12-13T01:20:00.000-08:002007-12-13T01:25:24.648-08:00SYSTEM ALERT: Phishing emails being sent from non “@youtube.com” email addressesWe've recently had users complain about receiving messages that emulate our emails. We are aware that some people have been creating emails to appear as if they were sent from YouTube, and these seem to propagate phishing websites.<br /><br />If you think you may have received a suspicious link, hover your cursor over the link to see where it's redirecting you (look in the lower left corner of your browser's status bar). If the link doesn't direct you to youtube.com, it's not from us.<br /><br />If you've already clicked a suspicious link, you may want to scan your computer with anti-virus and anti-spyware software to discover any malicious software that may have been installed on your computer without your knowledge.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-85420456759231329012007-11-01T22:09:00.000-07:002007-11-02T15:49:20.703-07:00SYSTEM ALERT: Full Screen function not working across browsers<span style="font-weight: bold;">RESOLVED:</span> We're currently having issues with the full screen function on youtube.com. Clicking the button doesn't cause any action. We're actively working to correct this problem and will update you when it's fixed.<br /><br /><b>Update (11/02/2007, 3:16 pm PDT):<br /></b>This has been fixed. You should now be able to view videos in full screen mode.<b><br /></b>Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-17652571773159058352007-11-01T10:59:00.000-07:002007-11-01T11:24:56.406-07:00SYSTEM ALERT: Search results updating slowly<span style="font-weight: bold;">RESOLVED: </span>We're currently having some issues with the search index updating. Some of you may not have been able to find videos that you know are live on the site after upload. We're actively working to correct this problem and will update you when it's fixed.<br /><br /><b>Update (11/01/2007, 11:23 am PDT):<br /></b>This has been fixed. The search index is updating normally.Unknownnoreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-14554451881811616262007-10-24T15:53:00.000-07:002007-11-01T11:28:26.858-07:00UPDATE: JavaScript turned off or an old version of Macromedia's Flash Player.<span style="font-weight: bold;">ERROR: </span><span style="font-style: italic;">"Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player."</span><br /><div class="msg Nth">Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error. Our engineers are still working on resolving this issue but it is expected to be fixed soon. If you are unable to see any videos because of this issue, you may want to try temporarily disabling ad-blocking in your browser or security software. Thanks for your patience.<br /><span style="font-weight: bold;"><br /></span><b>Update (10/29/2007, 3:41 pm PDT):<br /></b>This issue has been resolved for users with ad-blocking software.<b><br /></b></div>Alexhttp://www.blogger.com/profile/09816989075874606245noreply@blogger.comtag:blogger.com,1999:blog-7140872266786822872.post-79338330839950848832007-10-23T14:55:00.000-07:002007-10-24T15:50:49.011-07:00SYSTEM ALERT: Error: JavaScript turned off or an old version of Macromedia's Flash Player.<div class="msg Nth">Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error; <span style="font-style: italic;">"Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player."</span> Our engineers are working on resolving this issue as quickly as possible. In the mean time, you may want to temporarily disable ad-blocking in your browser or security software.</div>Alexhttp://www.blogger.com/profile/09816989075874606245noreply@blogger.com