Monday, June 25, 2007

SYSTEM ALERT: "See More" Categories link not working

RESOLVED: The “See More” link at the bottom of category pages isn’t currently working correctly. We’re working to resolve this issue soon and will update you when it’s been fixed. Thanks for your patience!

Update (6/29/2007, 3:03 PM PDT):
This has been fixed. You now click the "See More" at the bottom of categories to get more pages of results in that category.

Friday, June 22, 2007

SYSTEM ALERT: Videos stuck on loading

RESOLVED: Some users have reported that certain videos become stuck on the loading screen when you try to play them. We are working with Internet Service Providers to resolve this issue and will have an update shortly.

Update (6/25/2007, 10:33 AM PDT):
Videos should play fine now, without abnormally long loading times.

Thursday, June 14, 2007

SYSTEM ALERT: Unable to change passwords

RESOLVED: Currently, you're not able to change your YouTube password. If you try to make a change to your password, you'll receive an "Authorization Error" message. We're working to correct this issue shortly and will update you when it's been fixed.

Update (6/14/2007, 5:53 PM PDT):
We've fixed the issue affecting users who tried to change their passwords. Everyone should now be able to change their passwords as usual.

Monday, June 11, 2007

Videos processing slowly

We're currently experiencing a very high volume of uploads, causing upload times to be significantly longer than usual. This issue should be resolved shortly and all videos that have been uploaded will become live on the site soon. If your video is in the processing stage, you don't need to reupload it. Thanks for your patience!

SYSTEM ALERT: Looking for your subscriptions?

RESOLVED: Our homepage subscription module has been temporarily disabled, so to find those videos, you’ll need to click the “My Subscriptions” link in your account. From there, you should be able to see the latest videos from users and tags to which you’ve subscribed. Our engineers are actively working to bring this module back to you – we’ll post an update if there’s any change.

Update (6/11/2007, 2:39 PM PDT):

We 've fixed the bug that caused the Subscriptions module to disappear from the homepage. You should now be able to access your subscriptions as your normally would.