SYSTEM ALERT: Video view counts not updating

There was an issue with video view counts not increasing that has now been resolved. The correct number of views should be displayed in the next 24 hours. Thanks for your patience.

SYSTEM ALERT: Personal profile information being erased when trying to update in IE

We are aware that any update to the 'Personal Profile' page using Internet Explorer erases all existing information on the channel page.

These updates include everything from uploading a new profile icon to making changes in the "About Me" section. Engineers are looking into this and it should be fixed very soon.

Meanwhile, please consider using a different browser to make changes to your 'Personal profile' page.

SYSTEM ALERT: Phishing emails being sent from non “@youtube.com” email addresses

We've recently had users complain about receiving messages that emulate our emails. We are aware that some people have been creating emails to appear as if they were sent from YouTube, and these seem to propagate phishing websites.

If you think you may have received a suspicious link, hover your cursor over the link to see where it's redirecting you (look in the lower left corner of your browser's status bar). If the link doesn't direct you to youtube.com, it's not from us.

If you've already clicked a suspicious link, you may want to scan your computer with anti-virus and anti-spyware software to discover any malicious software that may have been installed on your computer without your knowledge.

SYSTEM ALERT: Full Screen function not working across browsers

RESOLVED: We're currently having issues with the full screen function on youtube.com. Clicking the button doesn't cause any action. We're actively working to correct this problem and will update you when it's fixed.

Update (11/02/2007, 3:16 pm PDT):
This has been fixed. You should now be able to view videos in full screen mode.

SYSTEM ALERT: Search results updating slowly

RESOLVED: We're currently having some issues with the search index updating. Some of you may not have been able to find videos that you know are live on the site after upload. We're actively working to correct this problem and will update you when it's fixed.

Update (11/01/2007, 11:23 am PDT):
This has been fixed. The search index is updating normally.

UPDATE: JavaScript turned off or an old version of Macromedia's Flash Player.

ERROR: "Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player."

Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error. Our engineers are still working on resolving this issue but it is expected to be fixed soon. If you are unable to see any videos because of this issue, you may want to try temporarily disabling ad-blocking in your browser or security software. Thanks for your patience.

Update (10/29/2007, 3:41 pm PDT):
This issue has been resolved for users with ad-blocking software.

SYSTEM ALERT: Error: JavaScript turned off or an old version of Macromedia's Flash Player.

Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error; "Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player." Our engineers are working on resolving this issue as quickly as possible. In the mean time, you may want to temporarily disable ad-blocking in your browser or security software.